What is your warranty policy?

Every Pet Drivers License tag comes with our 100% Guaranteed Life-Time Warranty. If your tag fades, breaks, gets chewed on by the cat, or is simply lost, we will send you a new one free of charge! Contact us for more information. 

How fast can I get my Pet ID?

We print all IDs 24 hours from submission. We offer FREE USPS shipping that usually takes between 3-5 business days to arrive. If you would like we can upgrade your shipping and include tracking. Typically this would arrive in 2 days. For next day or Saturday delivery, please contact us and we will provide a fedex rate. 

My photo looks rotated on the preview?

Sometime different devices (iphone, computer, ipad) display photos differently. We have a team of Dog Artists that will inspect each ID before it ships and make sure it looks perfect. If we have any difficulties adjusting it, we will contact you within 24 hours.

My photo doesn’t appear?

This sometimes happens due to the size of the image. Try saving it as a smaller version or email it to info@mypetdmv.com and we can fix it. We’ll send it back within 24 hours.